Privacy Policy

Mercure Craft (“we,” “our,” or “us”) is committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.mercurecraft.com (the “Site”).

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, which you voluntarily give to us when you register on the Site, place an order, or subscribe to our newsletter.
  • Payment Data: Financial information, such as credit card number, card type, expiration date, and billing address, which is collected to process your purchase transactions.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
  • Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.
  • Third-Party Data: Information from third parties, such as personal information or network friends, if you connect your account to the third party and grant the Site permission to access this information.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Process your transactions and manage your orders.
  • Improve our customer service and respond to your inquiries.
  • Send you emails regarding your order or other products and services.
  • Offer you personalized content, including advertising and promotions.
  • Monitor and analyze usage and trends to improve your experience with the Site.
  • Comply with legal obligations and resolve disputes.
  • Prevent fraudulent transactions and monitor against theft.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Marketing Communications: With your consent, we may share your information with third parties for marketing purposes, as permitted by law.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Choices

You have the right to review, correct, or delete your personal information. You can update your information in your account settings or contact us directly to request changes. Additionally, you may opt-out of receiving marketing emails from us by following the unsubscribe instructions included in each email.

6. Children’s Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on the Site. Your continued use of the Site after such modifications will constitute your acknowledgment of the modified Privacy Policy and your agreement to abide and be bound by it.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us

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